Inclusivity & Accessibility

Here at Napier Beach TOP 10, we like to make every one feel welcome and included. 

We want people from all walks of life to enjoy staying at our Park and feel welcomed.



Here are some initiatives we have currently to help us ensure our Park is accessibility friendly:

  • We have disabled parks
  • We have a disabled friendly room
  • We have an accessible wheelchair friendly reception
  • We have a both high and low desks in reception that can be utilised
  • We have disabled friendly facilities including an accessible kitchen and bathroom
  • We have comfy arm chairs in reception to allow guests to take a breather if need be, or to utilise while checking in
  • We have portable headsets for our staff which allows them to be able to move desks in order to welcome all guests



We strive to be inclusive as a business. Our Park, along with Aotearoa, has people from all different walks of life – we are multi-cultural and diverse. As a company, we are family run and our family is blended with cultures. Our staff also come from a variety of cultures, countries, religions, different languages and communities.

Napier Beach TOP 10 aim to be sensitive and responsive to all identities, cultures, religions, backgrounds, communities and gender-diversity. To us, it is important that everyone is valued, treated equal and respected for they are. We encourage our staff, and guests, to follow this.

As a country, we have a broad range of cultures, religions and languages with no restrictions. We, as a park, feel that culture doesn’t just fall in the category of where people come from – it is who you are as a person, the things that have made you and that are important to you.


We recently adapted the phrase Kaitiakitanga and Manaakitanga which means to care for, protect and manage our piece of Aotearoa.

Manaakitanga is a Māori word that loosely translates to ‘hospitality’. It’s the aim and hope that tourists are made to feel welcome when visiting. Deep down, the term refers to the need for mutual hospitality and respect between different people, groups and cultures. Mana-ā-ki loosely translates as ‘the power of word’ and reminds hosts to be welcoming to visitors – helping cement our aim to make everyone to feel included and welcome.

The spirit of manaakitanga makes Aotearoa very ahurei (unique), no matter your reason for visiting!



This is an area we acknowledge needs revisiting often to see if there is anything we can add or improve to ensure we are accessible and inclusive. We welcome any suggestions for any improvement.